Dear Kian,
Thank you for taking the time to write to us.
We thoroughly apologize for the alarm and concern caused by the statement of claim filed against Wayne Lord and Bathurst Vans Inc and we will not seek further action.
While it is normal legal practice to look for reimbursement, this decision was clearly made without consideration of the specifics of this accident.
We would also like to thank all our customers that voiced their concern regarding our decision, allowing us to reconsider our actions.
File # 745747
Sincerely,
Desiree Guerette
Sr. Representative, LCL Customer Relations
Loblaw Companies Limited
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From: Kian Goh [mailto:kiangoh@hotmail.com]
Sent: January 9, 2010 3:12 PM
To: CR Email Agent 1
Subject: e-mail message from lcl site: customer_service_question[000323D6-1010-00050162]
Hi Loblaws,
RE: news on Loblaws bringing up and dropping its lawsuit against the driver of the van involved in a crash that killed seven Bathurst High School basketball players and his wife in January 2008
The lawsuit brought up by Loblaws is really a bad move. The President's Choice is as low as it could be.
Kian from Ottawa
